Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with ONALO.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • United States: 5-12 business days

  • Canada: 7-15 business days

  • Europe: 7-15 business days

  • Australia & New Zealand: 8-18 business days

  • Other International Destinations: 10-20 business days

Actual delivery times may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on destination and selected shipping method.

Tracking

Once your order ships, a tracking number will be provided via email.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Lost or Delayed Shipments

If your package is delayed or appears lost, please contact us and we will assist in locating your shipment.

Contact

Email: bain9152@outlook.com

Phone: +1 602-885-7999